The type of information we collect depends on the nature of how you share your information.
The personal information that we may collection would remain under the following:
In addition we may collect the following types of information:
You may chose not to provide us with this information. However; if you make this choice, we may not be able to provide you with the product, service or information that is requested.
When you purchase an item online, you may need to provide us with contact and payment information (such as home address & credit card information). This is so that we can process your request or complete your transaction and communicate with you regarding your purchase. We may collect your contact information to provide certain services such as delivery services, reserve & pick-up, product servicing, installations, home-consultations, and extended warranty coverage. If you provide us with your email address, we will collect it for the purpose of sending you an e-receipt. We may also send you promotional information; which you may opt out of by clicking unsubscribe below.
Our goal is to ensure the customer is completely satisfied with their purchase. We offer a Return Policy, to continue to offer this policy we ask for your contact information to ensure and prevent any fraud.
Each purchased item has a warranty policy of its own; which will be sent to you upon purchase.
The customer review functionality is provided as a rating system that offers you the chance to share your thoughts on the product. These reviews are accessible to all website users, so please use your own discretion when posting them and do not post personal information.
We offer a variety of promotions throughout the year which will be communicated to you. If you sign up for or are subscribed to our newsletter or any other promotional services, we may send you a communication for this via email. You may choose to stop receiving these by easily unsubscribing and declining further similar messages.
Our website can be browsed without sharing any personal information.
We may offer you to engage with our content through other third-party social networking websites, plug ins and applications such as Instagram & Facebook.
In addition to the uses described above, Sultan & Khalaf Trading Co. may use your information in the following examples:
Sultan and Khalaf Trading Co. does not sell nor share or customers Personal Information to any other party. However, in the normal course of business we may share your personal information within our corporate family acting on our behalf for services of delivery, equipment maintenance/servicing, installation and rental.
Sultan & Khalaf Trading Co may use third parties to manage one or more aspects of business operations; which can include the processing or handling of your personal information.
Sultan & Khalaf Trading Co.
Phone: 00 965 2464 6666
Address: Al Mowasalat Street, Opposite Banks Center,
Block 1, Building 17, Shuwaikh Industrial Area.
P.O. Box: 42130 Shuwaikh 70652 Kuwait